MANE Policies

We are dedicated to making sure that our customers have full transparency on our terms and policies.

Please carefully read all our policies to familiarize yourself with our processes before placing your order from www.manetransformations.com. It is our customers’ responsibility to read and comprehend our terms, conditions and policies before purchasing on our website. Contact us for clarification prior to completing the payment process for your Mane purchase. 

For questions about our policies, please send an email us at info@manetransformations.com we will respond within 24 - 72 hours.

TERMS OF SERVICE

This website is operated by Mane Transformations LLC. Throughout the site, the terms “we”, “us” and “our” refer to Mane Transformations LLC. Mane Transformations LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

CLICK HERE FOR FULL TERMS OF SERVICE

REFUND POLICY

Before ordering on www.manetransformations.com, we recommend reading all the policies below to familiarize yourself with our process. We encourage you to fully understand what you are ordering before you proceed to checkout. If you have any questions please reach out to us to clarify before making your purchase.

Refund | Return | Exchange | Cancellation  
~ ALL SALES ARE FINAL. Refunds will not be issued, due to the nature of this product. Hair extensions cannot be resold
after being handled or worn by the buyer. For this reason, all sales are final.

~ We do not accept returns on mistakes made by you (the buyer). We urge you to be sure of your order before payment.  Such as your head size or color or style of your wig. MANE Transformations will not be held responsible for wrong fittings due to wrong size choice or color choice.

~ Exchanges are only accepted when you have received the wrong items. All items must be in its original packaging in order for the issue to be resolved. There is a $40 restock fee on any unused wig sent back for exchange at Mane Transformations LLC discretion.

~ If you would like to cancel your order, there will be a $25 flat rate fee deducted. Cancellations are only accepted within 24 hours of original purchase date. After 24 hours, no cancellation will be granted.

 

Please note: For any custom colored unit, when being replicated the color will be close to but not exact as its original picture because all bundles lift and take color differently. We will strive to get real close to the color, however, a 100% match is not guaranteed. Please be sure you understand this before buying as no refunds will be issued.

We encourage you to fully understand what you are ordering before you proceed to checkout. If you have any questions please reach out to us to clarify before making your purchase. For questions on preservation and upkeep, please visit our Mane Tips page.

BY ORDERING YOU AGREE & CONFIRM THAT YOU HAVE READ & UNDERSTANDD ALL THE TERMS & CONDITIONS, PROCEDURES, POLICIES, FAQ SECTIONS, AND ALL OTHER INFORMATION LISTED
ON THIS WEBSITE. 

CLICK HERE FOR FULL REFUND POLICY

SHIPPING POLICY & PROCESSING TERMS

Mane Transformations values each and every relationship with our clients and we truly appreciate your support. To offer the best online shopping experience, we are here to provide you with any information needed to assist you in making the most confident and informed purchase possible. Please carefully read all our policies to familiarize yourself with our processes before ordering from www.manetransformations.com. It is our customers’ responsibility to read and comprehend our terms, conditions and policies before purchasing on our website.  For questions about our policies, please send an email us at info@manetransformations.com

Each order placed with Mane Transformations LLC is considered a custom order and therefore processing and shipping time frames differ based on the specific hair collection and product. All orders are processed in the order they are received. Each collection/product has its own processing time which can be found in the description of each item. Please note that processing time is separate and apart from the delivery time of the carrier.

PROCESSING PERIOD

This is the time it takes to receive hair/product from our vendors and conduct quality control. This time period allows us to test all
hair to make it meets our quality standards. The processing period may vary depending on product choice. Processing time may be delayed if your shipping address is questionable and/or order is flagged as a risk. We use this additional time to verify and ensure the validation of your form of payment. We may require proof of identification for the billing information received. 

Once your order is placed, there is a mandatory 24 - 72 hour processing period, up to 3 full business days. This time frame does not count towards your business days for shipping and tracking. Business days are not weekends or holidays.

Business days exclude weekends and holidays. Processing period is extended for Mane Your Way wigs. During a sales period, the processing period is extended 1-5 business days.

SHIPPING PROCESS

Shipping time occurs after the processing period has finished. The shipping time does not include the processing period. Expect delays during sales periods & holidays.

~ USPS Priority Mail - 2 to 7 business days

~ USPS First Class Mail - 2 to 5 business days flat rate shipping

~ We will only ship to P.O. Boxes registered at the United States Post Service mailbox. However, expedited shipping is not available to P.O. Boxes.

Shipping fees are non-refundable. If you refuse any shipments from Mane Transformations, you will be held responsible for the
original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

Once your order is placed, there is a mandatory 24 - 72 hour processing period, up to 3 full business days. This time frame does not count towards your business days for shipping and tracking. Business days are not weekends or holidays.

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CLICK HERE FOR FULL SHIPPING POLICY & PROCESSING TERMS

PRIVACY POLICY

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

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CLICK HERE FOR FULL PRIVACY POLICY